St. Bonaventure University

STUDENT WELLBEING


Our Health and Counseling Services are committed to an integrated healthcare approach to serve the students in a holistic manner. We are a multidisciplinary team comprised of medical professionals and mental health counselors. We aim to be collaborative partners within our Division of Student Affairs in effort to educate our students and community to promote overall wellbeing.


Locations

Health Services is located in Doyle Hall 122
Counseling Services is co-located with Student Development/CPRC on the 2nd floor of the Reilly Center

Hours of Operation

8:30 a.m.-4:30 p.m.
Monday-Friday

Appointments

Visit the Patient Portal
Call (716) 375-2310, option 1

Email us at bonnieswellbeing@sbu.edu

We operate similarly to an outpatient clinic, seeing our students by scheduled appointment. We do our best to serve all students in a timely manner and schedule appointments to avoid disrupting their academic schedule. Under normal circumstances, walk-ins are welcome. However, same day appointments cannot be guaranteed, nor can being seen at the time of walk-in. Each day varies and depends on if there is a waitlist or backlog.


Health Services


Students who are full-time and currently enrolled in any of our on-campus undergraduate or graduate programs are eligible to see our providers.

We operate as a health clinic, with medical staff who can provide general health care to the student body. Students are encouraged to maintain a relationship with their primary care physician for ongoing health care needs, given our care is intended for urgent needs and short-term maintenance that arise while students are in academic session.
 
Although students are required to have health insurance, there is no cost associated with a visit to Health Services and we do not collect a co-pay. Health insurance is used for services outside the scope of a college health clinic, which may include referrals to the urgent care, emergency department, off-campus providers, or imaging that is not provided on campus, such as X-rays and ultrasounds.
 
 
 

  • Counseling Services


    Students who are full-time and currently enrolled in any of our on-campus undergraduate or graduate programs are eligible to see our counselors. Services are generally provided throughout the academic year, excluding winter break and summer. An exception is when students are on-campus and enrolled in classes during the summer sessions. 

    Our mental health counselors offer confidential individual and group counseling, crisis intervention, education and prevention services, and support groups (as needed) on a variety of issues to include, but not limited to, adjustment/transitions, anxiety, depression, family/relationship issues, disordered eating/body image, grief and loss, and sexual assault. Our counselors may also be seen presenting on various topics related to emotional and mental wellbeing. 

    To schedule an appointment, you can complete the Counseling Request Form in the patient portal, or call 716-375-2310, option 1.

    For students who would prefer another or an additional resource to counseling, we have partnered with Togetherall — an anonymous, online peer-to-peer community where students can connect with others who have real lived experience. We get that everyone is on their own mental health journey and sometimes you can feel like no one understands what you’re going through. The Togetherall community is free to all our students (undergraduate and graduate) and active 24/7. You must use your university email to register and access the platform at https://account.v2.togetherall.com/register/student .
     
     

  • Health insurance required of all full-time students


    All students attending St. Bonaventure full time must have health insurance. Students may purchase the SBU Student Health Insurance Policy or maintain coverage through a parent/guardian's policy.

    All full-time undergraduate students (at least 12 credits) will be automatically enrolled in the St. Bonaventure plan and the charge will be added to your student account. Students may, however, elect to opt out of the SBU plan if they desire to keep their current health insurance coverage.

    If you are coming to St. Bonaventure from another state or another region in New York state, or if you are an international student, please give serious consideration to enrolling in the SBU plan to ensure coverage in the Olean, Allegany and Bradford (Pa.) area.
     

  • Other health forms & important information

    All incoming students should submit any health forms and immunization records by any of the following methods:
    • via fax to (716) 375-7892
    • regular USPS mail addressed to:
      St. Bonaventure University
      Center for Student Wellbeing
      PO Box 2469
      Doyle Hall
      St. Bonaventure, NY 14778
    • uploading them to to the SBU Student/Patient Portal
    Students requesting a leave of absence for medical reasons are subject to the university's medical leave of absence and readmission procedures.

  • COVID-19 and Respiratory Virus Guidance


    On March 1, 2024, the Centers for Disease Control (CDC) released updated recommendations for how people can protect themselves and their communities from respiratory viruses, including COVID-19. The new guidance brings a unified approach to addressing risks from a range of common respiratory viral illnesses, such as COVID-19, flu, and RSV, which can have significant health impacts on some individuals and add strain on hospitals and health care workers. CDC is making updates to the recommendations now because the U.S. is seeing far fewer hospitalizations and deaths associated with COVID-19 and we have more tools than ever to combat flu, COVID, and RSV.

    As part of the guidance, CDC provides active recommendations on core prevention steps and strategies:
         • Staying up to date with vaccination to protect people against serious illness, hospitalization, and death. This includes flu, COVID-19, and RSV if eligible.
         • Practicing good hygiene by covering coughs and sneezes, washing or sanitizing hands often, and cleaning frequently touched surfaces.
         • Taking steps for cleaner air, such as bringing in more fresh outside air, purifying indoor air, or gathering outdoors.

    When people get sick with a respiratory virus, the updated guidance recommends that they stay home and away from others. For people with COVID-19 and influenza, treatment is available and can lessen symptoms and lower the risk of severe illness. The recommendations suggest returning to normal activities when, for at least 24 hours, symptoms are improving overall, and if a fever was present, it has been gone without use of a fever-reducing medication.

    Once people resume normal activities, they are encouraged to take additional prevention strategies for the next 5 days to curb disease spread, such as taking more steps for cleaner air, enhancing hygiene practices, wearing a well-fitting mask, keeping a distance from others, or getting tested for respiratory viruses. Enhanced precautions are especially important to protect those most at risk for severe illness, including those over 65 and people with weakened immune systems. CDC’s updated guidance reflects how the circumstances around COVID-19 in particular have changed. *As in the past, these protocols are subject to change as conditions evolve.

    While every respiratory virus does not act the same, adopting a unified approach to limiting disease spread makes recommendations easier to follow and thus more likely to be adopted. Additionally, this approach does not rely on individuals to test for illness and can be reserved for medical professionals to determine it is medically necessary.

    Students with any health-related concerns can contact the Student Health Center, located in Doyle Hall. Students are encouraged to visit the patient portal to request an appointment or contact medical staff at 716-375-2310, option 1. At-home COVID tests can be purchased at most pharmacies and drug stores. Additionally, as of the end of September 2024, U.S. Households will be eligible to order 4 free COVID-19 tests. Students can use their on-campus P.O. Box address to request tests here once ordering is available.